Cancellation & Refund Policy

Cancellation and Refund

Our company has a cancellation and refund policy, which we have detailed in the following parts. Due to our commitment to transparency, we have paid all the pertinent information in the cancellation and refund policies on our website. All users are encouraged to read the cancellation and refund policy before making any reservations on our website.

All users should agree to the terms and conditions of our website abc.com. We would recommend that visitors should only use the website when they have accepted the regulations established in the website. In case you do not agree with anything included in our cancellation and refund policy, cease using the website as soon as possible to avoid further disagreements.

Cancellation

Our website has to be agreed to by every user regarding the cancellation policies, and they have been mentioned there. You may refer to this website when you accept and agree to all the policies listed on this website. After the reservation, all decisions will be made by using the policies stated below.

Cancellation made after 72 hours of conducting the booking cannot be refunded. We receive no cancellation requests at all via email or even chat; all of them are done over the phone. The majority of cancellations do not include reimbursement. We are not able to refund after a cancellation because the hotel and airline policies do not allow for a refund.

Refund

Refund guidelines are on our website. Please have a look. Even though we have adjusted our refund processes to the requirements of our clients, we cannot be sure that you will be refunded once you have the money, as a refund is still under the airways regulations. You can also contact our customer service in case you have any questions regarding any of the points below.

The cancellations that can be refunded are the ones made within 72 hours of the reservation. In case of payment using an alternative means, a check will be dispatched to replace a credit made on the same account as the reservation. The process of refunding lasts approximately 10-15 days. Banks need a couple of additional days to get the cash into your bank account. The reimbursement can sometimes require between 60 to 90 days to process and reflect on the bank account statement. The only situation where we can reimburse the service fee is for a full refund.